Status of compatibility with the requirements

The event websites are currently partially compatible with the requirements of the BFSG and WCAG 2.2 AA. The ticket store has already been largely made accessible. Other areas of the websites are currently in the process of being redesigned for accessibility or are being reviewed with regard to the need for accessibility.

Non-accessible content

The following areas are currently not yet fully accessible:

  • Individual website components outside the ticket store
  • Event-specific color schemes can lead to contrast problems in individual cases
  • Email templates and mobile applications of Deutsche Messe AG are currently being developed and are not yet accessible in some areas
  • Documents and embedded media provided by third parties may not be accessible
    •

    Reason:

    The above-mentioned content will be successively reviewed and adapted. Due to the large number of components and individual adaptations per event, there may be temporary barriers. We are continuously working to eliminate these.

    Feedback and contact

    You can use the following contact to report deficiencies with regard to compliance with the accessibility requirements, to inquire about the reasons for the non-accessible design of information and to request the information exempted from accessibility in accordance with Section 9 (2) sentence 2 and Section 9a (4) sentence 1 of the Lower Saxony Disability Equality Act in a format that is accessible to you:

    Contact

    Enforcement and conciliation procedures

    If you do not receive a satisfactory response from the above contact option, you can submit an application to the conciliation body, set up by the State Commissioner for Persons with Disabilities in Lower Saxony, to initiate conciliation proceedings in accordance with the Lower Saxony Disability Equality Act (NBGG). The arbitration board according to §9d NBGG has the task of settling disputes between people with disabilities and public bodies of the state of Lower Saxony on the subject of accessibility in IT. The arbitration procedure is free of charge. No legal assistance is required.

    You can contact the conciliation body directly at

    E-mail: schlichtungsstelle@ms.niedersachsen.de

    Phone: +49 (0) 511 / 1204010

    Status of the declaration and planned measures

    This declaration was prepared on 20.06.2025 and last updated on 20.06.2025. The assessment was carried out by means of a self-assessment, as well as external assessments by external service providers and random tests of selected components.

    Planned measures

    We are constantly working to further improve the accessibility of our websites. In particular, all new and existing components are gradually being tested and adapted for accessibility. If you have any questions or suggestions, we look forward to hearing from you.